Section 6: Crisis Prevention and De-Escalation
Section 6: Crisis Prevention and De-EscalationThis section provides guidance on crisis de-escalation, state laws and requirements governing any use of restraint or isolation, prohibited practices and other safety considerations and requirements, and the use of restraint and isolation data to support staff as they work to eliminate or reduce these practices.
The reader who is interested in reducing restraint and eliminating isolation may wonder why this section of the manual was placed at the end. OSPI staff have consistently received feedback from the Reducing Restraint and Eliminating Isolation (RREI) demonstration schools and districts140 that the work of reducing restraint and eliminating isolation is nearly all prevention-based and involves investment in inclusive multitiered systems of support (MTSS) that include support for social, emotional, and behavioral health (SEBH).
Effective schools and districts create systems, classrooms, and individual student support plans that center positive behavior support, student belonging, and a belief shared by administrators and staff that “all our students are all our students.” Specific practices from RREI demonstration sites that address these areas are included throughout this manual to support school leaders in this important preventative and systems change work.
Without addressing these areas in school and district systems, efforts to reduce restraint and eliminate isolation will likely be ineffective – regardless of how much time is spent improving crisis de-escalation responses. For guidance on creating those preventative systems, classrooms, and individual supports, refer to:
- Section 1: Understanding Positive and Trauma-Informed Behavior Support
- Section 2: School and District Systems That Support Social, Emotional, and Behavioral Well-Being
- Section 3: Classroom Practices for Safe and Inclusive Learning
- Section 4: Effective Support for Students with Extensive Behavior Learning Needs
- Section 5: Considerations for Students with Disabilities
140 OSPI (2025). Reducing Restraint & Eliminating Isolation (RREI) project.
What is Crisis?
What is Crisis?There are many types of crises that may occur in the school environment. In this manual, the term “crisis” is used to refer to a student-specific event that is emotional/behavioral in nature. In this sort of crisis, the student’s coping skills and/or capacity becomes overwhelmed, leading to less control of their actions and escalation to the point where their behavior may pose a safety risk to themselves and/or others. This type of crisis is likely to follow a predictable pattern commonly referred to as the crisis cycle – distinct and observable phases of escalation and de-escalation with specific opportunities to intervene for safety.
It is important to emphasize that crises are not inherently caused by a student’s identity, including race/ethnicity or disability.141 Any student may experience this type of crisis at school, perhaps as the result of stress, trauma, pressure to perform well, unmet mental health needs, social conflict, or even as an adverse reaction to an ordinary medication or supplement. Because of this, it is important that all schools and districts take the time to prepare in advance for crisis prevention, de-escalation, response, and recovery.
The ideal outcome of any crisis is safe de-escalation. However, this is only possible through intentional preparation. District and school staff should plan ahead for the eventuality that a crisis will occur at some point as required by RCW 28A.320.127.142 As part of that plan, districts are strongly advised to consider proactive and compassionate support to ensure that a student who experiences a crisis has sufficient support that strengthens their relationships and feeling of belonging, and prioritizes learning needed social/emotional/behavioral skills to prevent future crises. This will allow the student to navigate the crisis with minimal risk of harm and return to their classroom feeling a sense of safety, belonging, and readiness to learn.
Crisis Cycle
The crisis cycle is a model of how a person responds to acute distress. Each phase in the crisis cycle is distinct and predictable, although the exact behaviors present in each phase will vary from one individual to the next. Since appropriate responses from school staff will change based on the current phase of the crisis cycle, staff should be trained in the crisis cycle so they can recognize and respond appropriately to each phase when it occurs.
The phases of the crisis cycle are described in the table below. When escalation begins, staff can engage in de-escalation responses such as those in this table. De-escalation takes time and care, and interfering with the process can cause the person to begin to re-escalate. It is important to emphasize that there is no phase in the crisis cycle in which restraint or isolation are automatically appropriate. There are many effective de-escalation strategies for each phase which do not involve the restraint or isolation of the student in crisis.
The crisis cycle does not end until the person has fully de-escalated. An individual in the crisis cycle should never be pressured to de-escalate quickly as this will lead to re-escalation.
Phase, Description, and Adult Responses
- Baseline: The student appears comfortable and engaged.
- Continue usual classroom routines and instruction.
- Maintain engaging and positive interactions with the student.
- Catalyst: Something has occurred to generate distress and/or anxiety for the student.
- Acknowledge the stressor, and remove or reduce it if needed.
- Provide support to use positive coping strategies.
- Escalation Begins: The student begins to show distress through internalizing behavior (e.g., withdrawing or shutting down) or externalizing behavior (e.g., arguing, engaging in behavior that appears to be seeking a reaction).
- Support the student in problem-solving to address the stressor.
- Provide 2-3 concrete choices to manage or move away from the stressor.
- Escalation Intensifies (Not a teachable moment.): As the student’s distress increases, their behavior escalates in frequency and/or intensity. The student may direct more behaviors at others or self.
- Neutrally set and hold expectations for the student.
- Use language that is concrete rather than emotional.
- Crisis Peak (Not a teachable moment.): The student’s distress and corresponding behaviors reach their peak. The student has less control over their behavior than in other phases. Injury to the student or another person is more likely during this phase. Safe de-escalation is the highest priority.
- Refrain from any unnecessary interactions or comments. Brief interactions with the student only occur if absolutely necessary.
- Ensure enough staff are present to maintain safety and all staff know their roles.
- De-Escalation (Not a teachable moment.): With support, the student begins to regulate their emotions and behavior. Unless adult responses are thoughtful, calm, and minimally demanding, re-escalation is likely.
- Give space and support needed for de-escalation to progress.
- Avoid discussing the incident or presenting expectations until the student has fully de-escalated.
- Exhaustion (Not a teachable moment.): The student is physically, mentally, and emotionally drained from the crisis. They may need time and/or rest before they can return to baseline.
- Be understanding of the student’s need for rest.
- Invite the student to return to their routine when they are ready.
- Recovery: The student has finished de-escalating and is at reduced risk of re-escalating.
- Support the student in re-entering their daily routine.
- If the student is expected to repair harm, determine when/how they will do so.
- Expectations may be presented during this phase, in a matter-of-fact way without shame or guilt.
The crisis cycle is a model of how a person responds to acute distress. Each phase in the crisis cycle is distinct and predictable, although the exact behaviors present in each phase will vary from one individual to the next. Since appropriate responses from school staff will change based on the current phase of the crisis cycle, staff should be trained in the crisis cycle so they can recognize and respond appropriately to each phase when it occurs.
The phases of the crisis cycle are described in the table below. When escalation begins, staff can engage in de-escalation responses such as those in this table. De-escalation takes time and care, and interfering with the process can cause the person to begin to re-escalate. It is important to emphasize that there is no phase in the crisis cycle in which restraint or isolation are automatically appropriate. There are many effective de-escalation strategies for each phase which do not involve the restraint or isolation of the student in crisis.
The crisis cycle does not end until the person has fully de-escalated. An individual in the crisis cycle should never be pressured to de-escalate quickly as this will lead to re-escalation.
Phase, Description, and Adult Responses
- Baseline: The student appears comfortable and engaged.
- Continue usual classroom routines and instruction.
- Maintain engaging and positive interactions with the student.
- Catalyst: Something has occurred to generate distress and/or anxiety for the student.
- Acknowledge the stressor, and remove or reduce it if needed.
- Provide support to use positive coping strategies.
- Escalation Begins: The student begins to show distress through internalizing behavior (e.g., withdrawing or shutting down) or externalizing behavior (e.g., arguing, engaging in behavior that appears to be seeking a reaction).
- Support the student in problem-solving to address the stressor.
- Provide 2-3 concrete choices to manage or move away from the stressor.
- Escalation Intensifies (Not a teachable moment.): As the student’s distress increases, their behavior escalates in frequency and/or intensity. The student may direct more behaviors at others or self.
- Neutrally set and hold expectations for the student.
- Use language that is concrete rather than emotional.
- Crisis Peak (Not a teachable moment.): The student’s distress and corresponding behaviors reach their peak. The student has less control over their behavior than in other phases. Injury to the student or another person is more likely during this phase. Safe de-escalation is the highest priority.
- Refrain from any unnecessary interactions or comments. Brief interactions with the student only occur if absolutely necessary.
- Ensure enough staff are present to maintain safety and all staff know their roles.
- De-Escalation (Not a teachable moment.): With support, the student begins to regulate their emotions and behavior. Unless adult responses are thoughtful, calm, and minimally demanding, re-escalation is likely.
- Give space and support needed for de-escalation to progress.
- Avoid discussing the incident or presenting expectations until the student has fully de-escalated.
- Exhaustion (Not a teachable moment.): The student is physically, mentally, and emotionally drained from the crisis. They may need time and/or rest before they can return to baseline.
- Be understanding of the student’s need for rest.
- Invite the student to return to their routine when they are ready.
- Recovery: The student has finished de-escalating and is at reduced risk of re-escalating.
- Support the student in re-entering their daily routine.
- If the student is expected to repair harm, determine when/how they will do so.
- Expectations may be presented during this phase, in a matter-of-fact way without shame or guilt.
141 As discussed on pages 95–96, however, students who belong to certain marginalized groups are disproportionately likely to be subjected by school staff to restraint and/or isolation for a given behavior (relative to students who engage in that behavior and do not belong to that marginalized group).
142 RCW 28A.320.127.
Crises Involving Restraint and Isolation
Crises Involving Restraint and IsolationThe U.S. Department of Education states in Restraint and Seclusion: Resource Document 143 that “every effort should be made to prevent the need for the use of restraint and for the use of seclusion [isolation].” Neither restraint nor isolation improves student behavior – in fact, they can lead to worsened student behavior, injury, and even death.144 Restraint and isolation are prohibited for use as punishment or as a preplanned “intervention” for broad categories of student behavior. They are last resort strategies to maintain safety, and the necessity of their use in any situation can only be determined on a case-by-case basis.
Any use of restraint and/or isolation should serve as a cue to district staff that changes are needed in the school or district environment to ensure the student who was restrained or isolated is adequately and positively supported. Further, the repeated use of restraint and/or isolation, either with an individual student or with numerous students in the school or district, can indicate more systemic concerns about student wellbeing, belonging, and support. These concerns may be addressed by examining and improving school or district systems, policies, procedures, practices, or professional development. For more, refer to Section 2.
RREI Demonstration Site Finding: Any Use of Restraint or Isolation Should Be Treated Like an Emergency
Demonstration site leaders shared that any use of restraint or isolation should be treated by administrators and staff like a "red flag emergency” and a sign that there are urgent unmet needs for the student, rather than a normal part of school operations. One leader shared, "It's a crisis -- it shouldn't be happening all the time!" Staff should be supported in the mindset work needed to shift practice if necessary. For more about this, refer to Section 2.
When district staff restrain and/or isolate a student, they must adhere to state requirements contained in RCW 28A.600.485 and WAC 392-172A-02076. These requirements are summarized in more detail below.
Definitions
Restraint
Restraint of students in Washington is defined as “physical intervention or force used to control a student, including the use of a restraint device to restrict a student's freedom of movement. It does not include appropriate use of a prescribed medical, orthopedic, or therapeutic device when used as intended, such as to achieve proper body position, balance, or alignment, or to permit a student to safely participate in activities.”145
It is important to note that restraint as defined above does not include physical prompting or blocking (unless those are used with force to control a student). While not defined in state or federal regulations, physical prompting and blocking are commonly used practices in school settings. Their common definitions are provided below to assist the reader in understanding the difference between these practices and restraint.
Physical prompting is commonly defined as an instructional strategy in which an adult guides a student through a motion needed to complete a task or demonstrate a skill. Physical prompting can be delivered in a variety of ways which do not use force to control a student, including:
- A tap or light touch on a student’s arm, shoulder, or back to cue them to the next step in a task
- Hand-under-hand contact with the student to provide gentle assistance with a task
- Hand-over-hand contact with the student to provide additional assistance
Physical prompting is not considered a restraint unless it is used with force to control a student. However, overuse of physical prompts can lead to prompt dependency. Staff should use professional judgment and planning to ensure that physical prompts are delivered in alignment with evidence-based practices, such as the use of a prompt hierarchy or graduated guidance, to ensure students are not being over-prompted.
Blocking is commonly defined as a behavior management strategy in which a student is prevented from engaging in a particular behavior by an adult physically blocking the completion of the action. Blocking can be utilized in a variety of ways, and when used correctly should never involve the use of force to control a student. Examples of blocking include:
- School staff covering a light switch with their hand to prevent a student from playing with it
- School staff stepping between two students who appear to be in conflict with each other
- School staff standing in front of a door to prevent a student from exiting the building
Blocking does not involve staff initiating physical contact with a student. It is not considered restraint unless it is incorrectly used in a way that fits the definition of restraint above.
Isolation
Isolation of students in Washington is defined as “restricting the student alone within a room or any other form of enclosure, from which the student may not leave. It does not include a student's voluntary use of a quiet space for self-calming, or temporary removal of a student from his or her regular instructional area to an unlocked area for purposes of carrying out an appropriate positive behavior intervention plan.”146
Examples of isolation include:
- School staff restricting the student alone in a room or other enclosed space, either by locking the door or by blocking the student from leaving in some other way (including creating the conditions in which the student reasonably believes they will be prevented from leaving the room)
- School staff conducting a “room clear” in which 1) the student remains alone in the room and is prevented from leaving, and 2) and school staff are outside the room
Isolation, as defined above, does not include any behavior management practice in which a school staff member is present in the same room as the students. This includes practices like classroom timeouts, supervised in-school suspensions or detentions, or room clears (so long as a staff member remains in the room with the student).
When are Restraint or Isolation Permitted?
Restraint or isolation of students in Washington is only permitted when the student’s spontaneous behavior poses an imminent likelihood of serious harm.147 This standard was introduced with Substitute House Bill 1240, which further emphasized:148
“The legislature declares that it is the policy of the state of Washington to prohibit the planned use of aversive interventions, to promote positive interventions when a student with disabilities is determined to need specially designed instruction to address behavior, and to prohibit schools from physically restraining or isolating any student except when the student's behavior poses an imminent likelihood of serious harm to that student or another person."
In their 2023 report, “Coming Into the Light: An Examination of Restraint and Isolation Practices in Washington Schools,”149 Disability Rights Washington, a federally-designated state protection and advocacy agency, along with the American Civil Liberties Union of Washington, found that “the interpretation of ‘imminent likelihood of serious harm’ by school personnel is broad, inconsistent, and erroneously applied throughout Washington.” They identified a need for the legislature to clarify this standard and recommended that the standard of imminent likelihood of serious harm should not apply to property damage unless the property damage also creates risk of injury or death. District leaders are advised to review their local policies, procedures, and practices to ensure that “imminent likelihood of serious harm” is appropriately clear for staff.
Who is Impacted Most by Restraint and Isolation Use?
Students
In Washington, restraint and isolation are used disproportionately (e.g., more frequently than with other groups, relative to student enrollment share) with the following groups of students:
- Students in preschool, kindergarten, and grades 1–5
- Students with disabilities
- Students who are Black, American Indian/Alaskan Native, and/or multi-racial
- Male students
- Students from low-income households
- Students experiencing homelessness
- Students in foster care placements
These disproportionalities are indicators of school systems that react more punitively to the behavior of students of color and students with disabilities, relative to other student groups. “Students of color experience more disciplinary actions, including isolation and physical restraint, than students classified as white. However, no empirical evidence demonstrates that any racial group of students commit proportionally more offenses.150 Students with disabilities may engage in behaviors that are manifestations of their disability and are communicative. However, empirical evidence does not demonstrate any indication that students with disabilities engage in behavior that is proportionate to the high use of disciplinary practices….Repeated use of restraint and isolation may indicate a violation of a student’s right to a Free Appropriate Public Education (FAPE) if the student’s accommodations do not provide appropriate supports and services or are not being properly implemented.”151
Fast Facts About Disproportionate Use of Restraint and Isolation
During the 2023–24 school year in Washington public schools:
- 85% of incidents of restraint and isolation occurred with students between preschool and 5th grade.
- 93% of incidents of restraint or isolation occurred with students with disabilities, even though they comprise only 16% of student enrollment.
- Students with disabilities were 25 times more likely to experience 1 or more incidents of restraint or isolation than their peers without disabilities.
- Black students were 1.8 times more likely to experience 1 or more incidents of restraint or isolation than white students
- American Indian/Alaskan Native students were 1.6 times more likely to experience 1 or more incidents or restraint or isolation than white students
- Students of two or more races were 1.4 times more likely to experience 1 or more incidents of restraint or isolation than white students
The tragic outcome of this practice is that many students – especially students with disabilities and students of color – experience early, and often repeated, trauma associated with their experience of being restrained and/or isolated at school. That trauma often results in more rapid fight-or-flight responses, including behavioral escalation, in situations occurring at school and with school staff. This can create a vicious cycle in which a student who is restrained or isolated once is more likely to be restrained or isolated again as a direct result of the traumatic impact of restraint and isolation and its associated adverse impact on the student’s emotional state and behavior at school.
Families
For parents and other family members of students who are subjected to restraint and/or isolation, one common outcome is disconnection with the school’s staff, community and resources. This impact is particularly troubling given that students who are repeatedly restrained and/or isolated are typically students who are already marginalized by traditional systems due to their race, disability, socioeconomic status, housing status, foster care placement, and/or experience of abuse or neglect.152 ,153 Families with less access to external behavioral health resources often require the coordinated support that schools can provide – therefore, as a matter of educational justice and equity, schools and districts should do everything in their power to maintain strong and productive partnerships with families of students with extensive behavior support needs.
In community outreach and communication, OSPI staff consistently observe that families of students who were restrained and/or isolated report feeling pushed out by inequitable school systems which were not designed with their students in mind. Parents also regularly report that school staff do not notify them of restraint or isolation use in a timely manner and/or until their child has been subjected to repeated instances.154 Students who experience trauma from restraint and/or isolation use – particularly repeated use in schools that inappropriately rely on these practices – may develop mental and/or behavioral health needs that require more significant support and take a toll on a family’s wellbeing and resources.
Staff
The majority of school staff surveyed felt unsafe when having to use restraint and/or isolation.155 In the 2023–24 school year, one or more staff members were injured in the course of 10% of reported incidents of restraint or isolation.156 The risk of staff injury increases when staff rely on the so-called “hands-on” techniques of restraint and isolation, rather than preventative techniques like crisis de-escalation strategies.
RREI Demonstration Site Finding: “Hands-On” Training Does Not Reduce Restraint
Staff at RREI demonstration sites report that professional development in restraint and isolation techniques is insufficient to reduce their use (and may even lead to increased use). Instead, staff should have access to professional development that emphasizes crisis prevention, de-escalation, collaborative teaming and problem solving, SEBH teaching and support strategies, and relationship-building. Training in these areas should not be limited only to special education staff or general education staff, but should be inclusive of all staff and reflect a unified approach to positive and proactive student support.
When making decisions about who to provide restraint training to, districts should consider prioritizing building administrators. One demonstration site principal shared that, on the rare occasion that restraint is warranted, she has informed her staff that she will be the one to conduct it. This district team felt that was a key element in reducing overall use of restraint, sharing that “Administrators need to feel the weight of these practices.”
Survey data suggests that many teachers have less access to professional development that provides prevention-focused crisis de-escalation and other behavioral intervention skills than any other group of staff, including paraeducators, administrators and leadership, related service providers, and specialist staff. This gap in access may be even larger in rural and remote districts which often report greater barriers in accessing professional development and other services.
Prohibited Practices Related to Restraint or Isolation
Several state statutes and regulations prohibit certain unsafe and harmful practices related to restraint and isolation. Districts must ensure all staff abide by these prohibitions.
- Restraint or Isolation Use Without Imminent Likelihood of Serious Harm
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Restraint and isolation are prohibited for use in response to behaviors that do not meet the threshold of imminent likelihood of serious harm above. Note that a student’s behavior may cause great concern for school team members and may necessitate additional behavioral support (e.g., a Behavioral Intervention Plan [BIP] or other behavioral supports described throughout this manual) without meeting the threshold of imminent likelihood of serious harm as described above. Examples of potentially concerning behaviors that, on their own, would likely never meet this threshold, include (but are not limited to) the following:
- Not following school staff directions
- Refusal to go to class or complete schoolwork
- Refusal to sit down or use an assigned seat
- Using profane, offensive, or otherwise disrespectful language
- Ripping decorations or artwork off the wall
- Restraint That Interferes with Breathing
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Restraint that interferes with a student’s breathing is prohibited by RCW 9A.16.100(2)(d) and WAC 392-172A-02076. Specific restraint practices which are associated with student death by positional asphyxiation and/or cardiac distress (i.e., prone, supine, and wall restraints, and any other restraint that interferes with breathing) are also expressly prohibited by WAC 392-172A-02076.
- Corporal Punishment
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RCW 28A.150.300 prohibits the use of corporal punishment in public schools, without exception. Each school district must adopt OSPI’s policy which prohibits this practice.
- Use of Force
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RCW 9A.16.100(1) addresses use of force on children, including by educators implementing restraint or isolation: “Any use of force on a child by any other person is unlawful unless it…when occurring in an educational setting and involving an educator, actually or substantially complies with limitations on the use of student isolation and restraint under RCW 28A.600.485 including that it is used only when a student's behavior poses an imminent likelihood of serious harm.”
- Additional District Actions to Prevent Dangerous Use of Restraint and Isolation
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In addition to practices which are explicitly prohibited by Washington Administrative Code (WAC) or Revised Code of Washington (RCW) there are a number of dangerous practices related to restraint and isolation which districts are advised to take steps to prohibit locally. There are also a number of practices which can increase student safety should restraint or isolation be used.
Required Actions After Restraint or Isolation Use
- Parent Notification
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After school or district staff use restraint or isolation with a student, the principal or their designee must notify the parent/guardian in compliance with all requirements.157
Parent notification must be completed in the following two ways:
- Verbally, within 24 hours of the incident
- In writing, as soon as practical but postmarked no later than five business days after the restraint or isolation occurred
Like other communication with parents/guardians, staff must follow all requirements and district policies for communication in the parent/guardian’s home language. The written report must also be provided (in the above timeline) in the language in which the school or district communicates with the family. It should also meet the requirements outlined below for the written incident report.
- Debriefing
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Following any use of restraint or isolation, school staff158 must follow up with the student,
parent/guardian, and staff involved. This is sometimes referred to as debriefing. During debriefing, specific items must be discussed.When debriefing with the student and parent/guardian, school staff must discuss, at minimum:159
- The behavior that led to restraint or isolation
- How appropriate this response was to the behavior
When debriefing with the staff involved, school staff must discuss, at minimum:160
- Whether proper procedures were followed
- What support or training the staff member needs to avoid similar incidents in the future
RREI Demonstration Site Finding: Debriefing is Critical
Multiple demonstration sites reported the positive effects of strengthening their debriefing practices. Several pilot sites also reported that stronger debriefing practices were one of the most effective changes they implemented to reduce restraint and eliminate isolation. They shared that students, families, and staff all benefited from the time spent debriefing, reflecting, and problem-solving to address student support needs – resulting in lower rates of restraint and isolation afterward.
Effective debriefing conversations are focused on positive support for a student’s social, emotional, and behavioral learning, not on assigning blame. During all debriefing conversations, staff are strongly encouraged to approach the process in a manner that is prevention-focused, culturally responsive, anti-racist and anti-ableist, and affirming of the belonging and strengths of the student who was restrained and/or isolated. To enrich the debriefing process, school staff may consider incorporating some or all of the guiding questions below.
Guiding Questions to Consider During Debriefing
- Does the team understand why the student was in crisis and what authentic need the student’s behavior was communicating, or is more information needed?
- Were the student’s supports provided consistently as outlined in an IEP, 504 Plan, Behavioral Intervention Plan, or other support plans?
- During the specific incident, was there an imminent likelihood of serious harm that warranted the use of restraint and/or isolation?
- Were all district and state requirements followed for the use of restraint and/or isolation?
- Would the staff member benefit from additional professional development on topics such as crisis de-escalation, trauma-informed practices, or positive and proactive social, emotional, and behavior supports?
- Did the specific incident reveal gaps in staffing patterns and/or availability of trained staff that need to be addressed?
- Written Incident Report
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If school or district staff uses restraint or isolation with a student, they must notify the building administrator (or their designee) as soon as possible. Within two business days, the staff member must submit a written report of the incident to the district office. The written report must include the following:161
- Date and time of the restraint or isolation
- Name and job title of the staff member(s) involved
- Description of the actions and circumstances that led to the restraint or isolation
- Type of restraint or isolation
- How long the restraint or isolation lasted
- Whether or not the student was injured
- Whether or not the staff member was injured
- What medical care was provided (if the student or staff was injured)
- Recommendations for student and staff member supports and resources, to avoid similar incidents in the future
In addition to these requirements, districts must also report when a school safety and security staff has used force against a student.162 Any instance of school safety and security staff using restraint with a student is a use of force and must be reported. For guidance, refer to the Restraint & Isolation Data Reporting Guidance on the Restraint and Isolation webpage, and the Comprehensive Education Data and Research System (CEDARS) Reporting Guidance for the current school year on the CEDARS webpage.
Best Practices for Describing Incidents
When describing the incident and student behavior that led to restraint and/or isolation:
- Use precise and neutral language that describes the situation so a third party could understand what occurred without assumptions or misunderstandings
- Describe the specific observable behaviors the student engaged in that met the threshold of “imminent likelihood of serious harm,” including any contextual factors staff considered when determining if the threshold was met (e.g., “the student attempted to run into the busy street in front of the school” or “the student struck the teacher in the side forcefully and repeatedly”)
- Be mindful to refrain from criminalizing language, including:
- Referring to the student as an “offender” or “perpetrator,” rather than as “Student 1” or simply using the student’s name
- Referring to the student’s behavior with law enforcement terms that do not precisely describe the behavior (e.g., “the student tried to assault the principal”), rather than describing the behavior using precise and neutral language as summarized above
- Use descriptions that are measurable, observable, and objective. Avoid vague, subjective, and/or emotionally loaded descriptions, such as:
- Describing the lack of a general quality rather than the presence of a specific behavior (e.g., “the student was unsafe” or “the student was dysregulated”)
- Using descriptions that are interpreted very differently from one person to another (e.g., “the student was defiant” or “the student was violent”)
- Making assumptions about the student’s intentions, motivations, and/or emotions (e.g., “the student was trying to manipulate the teacher” or “the student enjoys hurting others”)
School teams should make productive use of the requirement in RCW 28a.600.485(5)(f) to document any recommendations for changing the nature or amount of resources available to the student and staff to avoid similar incidents in the future. As part of generating those recommendations, teams are advised to implement the following best practices: 163
If the student has an FBA and BIP, the team can use the resource Guiding Questions for Reviewing and Revising a Behavioral Intervention Plan to guide problem-solving
If the student does not have an FBA and BIP, the team should consider following the processes described in Section 4 to develop themThese steps are appropriate for any student regardless of eligibility for IEP or 504 Plan services. As described in Section 4, an FBA and BIP can be completed for any student as part of the school and/or district’s implementation of Tier 3 of a multi-tiered system of supports.164
- District Reporting Requirement
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As required by RCW 28A.600.485(7)(a), districts must annually submit restraint and isolation data to OSPI. Restraint and isolation incidents are entered into district student information systems (SIS) and submitted to OSPI through CEDARS. Records should be entered into the district’s SIS as soon as possible to ensure accuracy and compliance with reporting requirements. In the fall of the following school year, this data is pulled to fulfill OSPI’s public data reporting requirements. The district’s CEDARS administrator can help district staff certify that this data is being reported accurately to OSPI. If a district needs to make updates or corrections to submitted restraint & isolation data, changes must first be made in the district’s SIS and then resubmitted to CEDARS. If a district has zero restraint or isolation incidents to report, then they will submit zero records in CEDARS File S. Other than submitting restraint and isolation data through CEDARS, no additional actions are necessary.
For further guidance on recording and submitting restraint and isolation data to OSPI, refer to:
- The Restraint & Isolation Data Reporting Guidance on the Restraint and Isolation webpage
- The CEDARS Reporting Guidance for the current school year on the CEDARS webpage
- Reviewing Restraint and Isolation Data for Decision Making
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Districts can review their restraint and isolation data from a variety of lenses to improve practice and prioritize both student and staff safety. The primary purposes of a restraint and isolation data review should be:
- To identify any trends in usage
- To provide additional professional development and/or other resources focused on improving proactive student supports and reducing the use of restraint and isolation
- To facilitate root cause analyses into any patterns of restraint and isolation use, with the goal of reducing or eliminating these practices
For best results, data should be graphed and reviewed at the district level, building level, and student level on a regular basis (e.g., once every 1–2 months, depending on frequency of restraint and isolation use). Regardless of the scope, the data review should always involve a consistent multidisciplinary team, including staff representing general education as well as MTSS. Examples of common concerning data trends for teams to flag and follow up on are provided below.
All restraint and isolation incidents should be captured in the district’s student information system. Once entered, the district’s student information system administrator can assist in extracting data for review and analysis.
Reviewing Data to Reduce Restraint and Eliminate Isolation
At the district level, concerns include:
Higher than average district restraint and isolation use compared to state rates- Disproportionate restraint and isolation use…
- …for any demographic group of students in the district, including groups by race or ethnicity, special education eligibility status and/or disability category, household income, or any other group
- …in a particular school, relative to other schools in the district
- Increasing frequency and/or duration of restraint and isolation use over time…
- …for any demographic group of students in the district, including groups by race or ethnicity, special education eligibility status and/or disability category, household income, or any other group
- …in a particular school, relative to other schools in the district
- …year over year across the district
At the building level, concerns include:
- Higher than average building restraint and isolation use relative to other district schools
- Disproportionate restraint and isolation use…
- …for any demographic group of students in the school, including groups by race or ethnicity, special education eligibility status and/or disability category, household income, or any other group
- …in any classroom relative to other classrooms in the school (irrespective of whether the classroom is a general education or special education setting)
- Increasing frequency and/or duration of restraint and isolation use over time…
- …for any demographic group of students in the school, including groups by race or ethnicity, special education eligibility status and/or disability category, household income, or any other group
- …in any classroom relative to other classrooms in the school (irrespective of whether the classroom is a general education or special education setting)
- …year over year across the building
At the student level, concerns include:
- Increasing frequency and/or duration of restraint and isolation use over time
- Documentation of student self-harm, injury, toileting accidents, school avoidance, or other indicators of trauma
- Restraint and isolation used without imminent likelihood of serious harm, and/or for behaviors that staff believe are precursors to behaviors that have posed a risk of harm in the past
- Restraint and isolation used disproportionately with an individual student relative to other students who engage in similar behaviors that pose a similar imminent likelihood of serious harm
- Restraint and isolation used without medical follow up for student injury
- Restraint and isolation used without evidence that the team mobilized significant positive, proactive and teaching-focused supports to provide the student with instruction and authentic reinforcement for alternative social/emotional/behavioral skills
143 U.S. Department of Education (2012). Restraint and seclusion: Resource document (page 12).
144 U.S. GAO (2009). Seclusions and restraints: Selected cases of death and abuse at public and private schools and treatment centers.
148 Substitute House Bill 1240 (2015) Session Law.
149 DRW & ACLU of Washington (2023). Coming into the light: An examination of restraint and isolation practices in Washington schools.
150 U.S. Commission on Civil Rights (2019). Beyond suspensions: Examining school discipline policies and connections to the school-to-prison pipeline for students of color with disabilities.
151 OSPI (2022). Report to the Legislature: Crisis Response Workgroup (pages 7–8).
152 DRW & ACLU of Washington (2023). Coming into the light: An examination of restraint and isolation practices in Washington schools.
153 American Institutes for Research (AIR; 2024). Understanding restraint & isolation in Washington schools.
154 DRW & ACLU of Washington (2023). Coming into the light: An examination of restraint and isolation practices in Washington schools.
155 AIR (2024). Understanding restraint & isolation in Washington schools.
156 In incidents that involved a staff injury, an average of 1.3 staff members were reported injured.
158 Though state law does not specify which school staff should facilitate this, effective debriefing might include roles like as a school administrator, a member of the school and/or district team involved in positive behavioral interventions and supports, and (if applicable) a special education leader or mentor.
163 U.S. Department of Education (2012). Restraint and seclusion: Resource document (pages 17–19).
164 OSERS & OESE (2024). Using functional behavioral assessments to create supportive learning environments.
Additional Considerations for Crisis De-Escalation Practices, Policies, & Procedures
Additional Considerations for Crisis De-Escalation Practices, Policies, & ProceduresDistrict and school leaders have significant influence over systems change that can lead to increased staff and student wellbeing and prevention of restraint and isolation. This section provides considerations to increase safety for all members of the school community while decreasing or eliminating the use of restraint and isolation through a trauma-informed lens.
Ensure Student Safety During Restraint and/or Isolation
Restraint and isolation carry serious risks, including the risk of student injury and death. Should school and district staff elect to use restraint and/or isolation with a student when there is an imminent likelihood of serious harm, they are advised in the strongest possible terms to ensure student safety is explicitly prioritized in district restraint and isolation policies, procedures, and practices. In a recent study of restraint-related child fatalities, researchers found:164F164F
- Over half of student fatalities related to physical restraint occurred while the child was placed in a prone position, often with evidence that staff ignored the child’s attempts to communicate distress
- Most fatalities during physical or mechanical restraint are due to asphyxia or cardiac arrhythmia (the latter often due to stress and/or breathing difficulties)
District and school staff must remember that WAC 392-172A-02076 prohibits specific types of restraints (prone, supine, and wall restraints) and a variety of other harmful practices. Several key practices are also recommended to minimize the likelihood of an adverse outcome.
Protecting the Student’s Ability to Breathe
Restraint must never interfere with the student’s ability to breathe easily and naturally. Safe and appropriate restraint techniques, such as those provided by evidence-based de-escalation training programs, are designed to ensure that no pressure is applied to a student’s face, throat, chest, or stomach during restraint. Restraints that interfere with the student’s breathing are prohibited,165F165F and school staff are required to “closely monitor [restraint and isolation use] to prevent harm to the student.”166F166F To comply with these requirements, staff should, at minimum:
- Refrain from prohibited restraints (prone, supine, and wall restraints)167F167F
- Ensure any restraint technique is implemented correctly and does not compress the student’s neck, chest, or abdomen
- Monitor the student’s breathing throughout the restraint
- Ensure the student’s face is uncovered during a restraint
- Respond quickly to any indication of respiratory distress by adjusting or ending the restraint
Addressing Other Dangerous Practices in Physical Restraint
The following practices are explicitly prohibited by many reputable and evidence-based crisis de-escalation professional development programs due to heightened risk of injury or death to the individual being restrained:
- Applying pressure to the student’s chest, neck, or throat, including any practices that could be described as choke holds
- Applying pressure to the student’s back or upper abdomen, including by forcibly holding the student against the back of a chair or other surface
- Compressing the student’s chest or obstructing circulation as part of a restraint, such as sitting on or straddling any part of the student’s body
- Putting the student off balance and/or engaging the student in such a way that forces them to the floor (e.g., pressing on the backs of the student’s knees, supporting the student’s weight and then dropping them, tripping or pushing the student)
- Covering or manipulating any part of the student’s face (e.g., eyes, nose, mouth), or threatening to do so to gain compliance
- Any other practices which use pain or the threat of pain to gain compliance
For student safety and clarity in professional expectations, district leaders are encouraged to review their local policies and procedures and consider specifying prohibited restraint practices consistent with state requirements and the content of their de-escalation training program.
Protecting the Student’s Ability to Communicate
To prevent harm to the student, school staff should respond immediately when a student who is restrained or isolated communicates they are in pain or other distress. Therefore, staff must ensure the student can communicate freely using their primary mode of communication. For example:
- A student with a disability affecting speech should have access to their primary method of communication, including sign language, a picture board, or any other forms of augmentative or alternative communication (AAC)
- A student whose primary language is not English may need the presence of a staff member who speaks their language during the restraint or isolation
Guiding Questions for Student AAC Use in Restraint or Isolation
If a school team believes they will need to restrain or isolate a student who uses AAC to communicate, they should proactively consider questions such as the following:
- Is the student currently able to communicate distress with their AAC system? If not, the team should prioritize teaching the student this skill in a way that is responsive to their individual needs (e.g., teaching “help,” “it hurts,” “I need the nurse,” and/or “I can’t breathe”). All team members should be aware of the student’s method of communicating distress so they are prepared to take immediate action to assist the student when needed.
- For a student who uses their hands to communicate (e.g., sign language, picture exchange), has the team identified a restraint technique that does not immobilize the student’s hands?
- If the student uses an AAC speech output device to communicate, can that device be safely used by the student in isolation? If not, the team should prepare and teach alternative methods of communication for student use when the device is unavailable.
Provide Professional Development in Trauma-Informed Crisis Intervention
Staff who implement restraint and isolation must be trained and currently certified by a qualified professional development provider.168F168F A provider that is qualified provides, as stated in WAC 392-172A-02105(1)(d), training in trauma-informed crisis intervention (including de-escalation techniques) and the safe use of isolation, restraint, or a restraint device. This means that the provider should adhere to and abide by the prohibited practices in WAC 392-172A-02076:169F in professional development content delivered in accordance with this WAC.
Additional Considerations for Selecting a Crisis De-Escalation Program
OSPI does not provide an approved or vetted list of crisis de-escalation professional development providers. District staff must ensure any professional development providers are qualified, and their content complies with the requirements in RCW and WAC. In selecting a crisis de-escalation program, district staff may wish to consider the following guiding questions:
- Is it evidence-based?
- Is it compliant with Washington requirements?
- Does it include non-contact techniques for de-escalation?
- Is there a training and certification process with continued technical assistance?
- Do training materials and procedures include cultural sensitivity and inclusivity?
- Is the program trauma-informed?
- Is the focus on prevention of crisis situations through positive and proactive support?
- Is it adaptable to various needs, including student use of AAC as described on page 102?
- Is the cost manageable, including the cost to maintain staff certification?
- Have we engaged the community for their input, with particular focus on any communities for whom restraint and isolation are disproportionately used in the district?
Provide Professional Development in Positive Alternatives to Restraint and Isolation
Both state and national education leaders consistently recommend that districts seeking to reduce restraint and eliminate isolation invest in professional development into positive, student-centered alternatives. The following recommendations were synthesized from findings from the state Crisis Response Workgroup,170F170F Disability Rights Washington171F171F , American Institutes for Research (AIR)172F172F , and the federal Department of Education173F173F .
- Building a strong professional culture that includes Universal Design for Learning (UDL), culturally responsive teaching, and relationship-building with students as Tier 1 practices, to universally affirm and promote the dignity and belonging of each and every student
- Proactively defining, teaching, and reinforcing age-appropriate school and classroom expectations for social, emotional, and behavioral skills
- Providing tiered support for students to address additional learning needs for social, emotional, and behavioral skills
- Supporting staff to build their skillset for managing stress and responding effectively/safely to student interfering behavior and crisis situations
- Developing a robust and data-driven framework of schoolwide positive behavioral interventions and supports (PBIS), including evidence-based assessment, intervention, and progress monitoring for Tier 2 and Tier 3 supports
Considerations for these practices are provided across this manual, particularly Sections 2, 3, and 4.
Involvement of School Safety and Security Staff
School safety and security staff include school security officers (SSOs) and school resource officers (SROs). One of the primary roles of school safety and security staff is in “creating a positive school climate and positive relationships with students.”174F174F While school staff may request support from school safety and security staff for a student experiencing an emotional/behavioral crisis at school, their involvement in formal school discipline is prohibited.175F175F
Districts are responsible for the safe and nondiscriminatory use of restraint and isolation, including restraint and isolation implemented by an SSO or SRO. All school safety and security staff must complete training on 13 mandated topics within six months of their start date, which includes compliance with all state requirements in the use of restraint and isolation in schools. District and school administrators are advised to familiarize themselves with this training content. Federal guidance from the Office for Civil Rights states: “Schools cannot divest themselves of responsibility for the nondiscriminatory administration of school policies, including restraint, by relying on SRO’s school district police officers, contract or private security companies, security guards or other contractors, or other law enforcement personnel to administer school policies.“176F176F
Any use of force by school safety and security staff, including restraint, must be recorded and reported to OSPI as described on page 97. For more information from OSPI about requirements and recommendations for district school safety and security staff, visit School Safety and Security Staff.
Tips for School and District Administrators to Support the Work of SSOs and SROs
To foster effective partnerships between school safety and security staff and instructional staff, school and district administrators can consider the following practices:
- Integrate restorative practices into school and district systems (for more, see Section 2)
- Ensure all staff in a building understand their roles regarding classroom management, school safety, and crisis-de-escalation
- Provide training to help staff identify appropriate situations for seeking support from SSOs or SROs, clarifying that these roles are not expected to engage in routine classroom management activities or respond to all student interfering behavior
- Facilitate productive and collaborative relationships between school safety and security staff and instructional staff that allow SROs and SSOs to embrace their work of cultivating positive relationships with students
- Support teachers to communicate their needs to school safety and security staff, including communicating if they do not need the SRO or SSO to intervene in a particular situation in their classroom
- Include principals and other school leaders in the training for school safety and security staff described above so they are aware of requirements and best practices for these roles