Citizen Complaints-Federal Programs
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Citizen Complaint Process
Complaint Process Question Form
Phone 360-725-6100
TTY 360-664-3631
Mail Your Question
Attn: Citizen Complaint-Title I, A
Office of Superintendent of Public Instruction
P.O. Box 47200
Olympia, WA 98504
A citizen complaint is a written statement that alleges a violation of a federal rule, law or regulation or state regulation that applies to a federal program. Things to check before you file a citizen complaint:
- This citizen complaint process is for Washington state's K-12 school system.
*If you live outside of Washington state, check with your state's department of education or Local Educational Agency (LEA) and ask for their complaint process. - The complaint must address the violation of at least one of the federal programs in the list below.
- This process is not for complaints related to discrimination and professional practices.
- Complaints that allege discrimination please go to Equity and Civil Rights.
Title Programs
The following federal programs are part of the citizen complaint process:
- Title I, A: Closing Educational Achievement Gaps
- Title I, C: Migrant Education
- Title I, D: Institutional Education
- Title I, G: Advanced Placement
- Title II, A: Teacher & Principal Quality
- Title III: Multilingual Education Program
- Title IV, B: 21st Century Community Learning Centers
- Title V: Rural Education Achievement Program
- Title VI: Indian, Native Hawaiian, Alaska Native Education
File a Citizen Complaint
Complaint Against a School District, ESD, or Other School Service Provider (Subgrantee)
The handouts below outline the 5-step process through which a citizen can file a complaint against a school district, Educational Service District (ESD), or other school service provider (Subgrantee).
Complaint Against School District, ESD, or Other School Service Provider: English | Russian | Spanish | Vietnamese
Complaint Against OSPI
The handouts below outline the 4-step process through which a citizen can file a complaint against OSPI.
Complaint Against OSPI: English | Russian | Spanish | Vietnamese