OSPI’s Website Address Change

We are excited to announce an important update regarding our website URL. As part of our ongoing efforts to improve functionality and increase internet security, we are changing our current URL from k12.wa.us to ospi.k12.wa.us. Read more about this change and its impact

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Citizen Complaints-Federal Programs

Ask a Question

Citizen Complaint Process

Complaint Process Question Form
Phone 360-725-6100
TTY 360-664-3631

Mail Your Question

Attn: Citizen Complaint-Title I, A
Office of Superintendent of Public Instruction
P.O. Box 47200
Olympia, WA 98504

A citizen complaint is a written statement that alleges a violation of a federal rule, law or regulation or state regulation that applies to a federal program. Things to check before you file a citizen complaint:

  1. This citizen complaint process is for Washington state's K-12 school system.
    *If you live outside of Washington state, check with your state's department of education or Local Educational Agency (LEA) and ask for their complaint process.
  2. The complaint must address the violation of at least one of the federal programs in the list below.
  3. This process is not for complaints related to discrimination and professional practices.
  4. Complaints that allege discrimination please go to Equity and Civil Rights

Title Programs

The following federal programs are part of the citizen complaint process:

File a Citizen Complaint

Complaint Against a School District, ESD, or Other School Service Provider (Subgrantee)

The handouts below outline the 5-step process through which a citizen can file a complaint against a school district, Educational Service District (ESD), or other school service provider (Subgrantee).
Complaint Against School District, ESD, or Other School Service Provider: English | Russian | Spanish | Vietnamese

Complaint Against OSPI

The handouts below outline the 4-step process through which a citizen can file a complaint against OSPI.
Complaint Against OSPI: English | Russian | Spanish | Vietnamese